What are the different ways technical service is involved with customers? Technical service often gets involved with the customer’s process to initially help make product recommendations based on the process and application. Anytime a new adhesive is identified for a customer, technical service is on site during an adhesive trial to ensure the product performs
Fall is in full swing and temperatures are dropping. These colder temperatures can affect your hot melt and water-based adhesive applications and bonds, so we’ve compiled some solutions for these common problems. Using Hot Melts Low temperatures increase adhesive viscosity, which can cause messy stringing during hot melt application. But with a few adjustments, you
We sat down with our Technical Service Chemist, Gabby Leeds, to learn more about the lab at RS Industrial: 1. How does the RSI lab benefit customers? The lab is really used for three main functions: Quality Analysis, Product Recommendations, and R&D. With quality analysis, we are able to give peace of mind to the
