COVID-19 has compelled us all to increase our awareness of the risk of respiratory illness and how it spreads. In manufacturing and shipping facilities everywhere, workers are wearing protective masks and observing social distancing guidelines to lessen contact; some facilities are also restricting on-site visits from vendors and technicians.
With these new measures in mind, the RS Industrial Technical Service Team has implemented an Augmented Reality Technical Assistant feature to deliver instant solutions for your technical gluing needs in addition to limiting the number of outside visitors to your facility. With 24/7 support, our Technical Service Team in Buford, GA can troubleshoot and make recommendations remotely to get your line running optimally without you having to wait for a technician to arrive. The Augmented Reality Technical Assistant also lets our Technical Service Team “bring you in” to work alongside us, seamlessly switching between your facility and our lab so you can see how we test your product.
All you need is a Wi-Fi connected smartphone. No apps, no usernames and password combos to remember—just instant remote service.
At RS Industrial, we believe in serving the way our customers want to be served, whether it be face-to-face or remotely, and we are excited to present the Augmented Reality Technical Assistant as an option through COVID-19 and beyond.
For more information on RSI’s Augmented Reality Technical Assistant and other contactless gluing solutions, please contact info@rsindustrial.com or call 770-844-1748.